Refund policy

We do not offer returns for change of mind. Please read over the item description before you commit to making your purchase. 

Damages and issues
Please inspect your order upon reception and contact us immediately at sophieandhermagicalworld@gmail.com if the item is defective or damaged so that we can evaluate the issue.

Exchanges 
We will notify you once we’ve received and inspected your product. If approved, we will arrange an exchange as soon as possible.